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1 .
Error 619: A connection to the remote computer could not be established, so the port used for this connection was closed. |
| Answer : |
This error occurs when authentication fails.
Please check that your username and password are correct, and that the signal indicator is green.
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2 .
Error 633:
The modem (or other connecting device) is already in use or is not configured properly. |
| Answer : |
This message is seen when the iBurst card is not communicating internally on the PC, or already has an iBurst connection operating.
Rebooting your machine should fix this problem.
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3 .
Error 676: The phone line was busy. The iBurst modem cannot communicate with the base station. |
| Answer : |
Check that the signal indicator is green. If not, move the modem to an area in which it turns green. Wait a few minutes and try again.
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4 .
Error 678: The remote computer did not respond. The iBurst modem is not operating properly, or is not communicating with the base station. |
| Answer : |
Check that the iBurst modem is installed correctly. If all seems OK, and the problem persists, shut down the computer and start it up again.
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5 .
Error 691: Access was denied because the username and/or password was invalid on the domain. |
| Answer : |
The username or password that you have entered is incorrect.
Re-enter the username and password, ensuring that caps lock is off, and make sure your username contains @isp.net.my at the end.
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6 .
Error 718: The connection was terminated because the remote computer did not respond in a timely manner. |
| Answer : |
This problem is usually caused by a faulty modem.
Make sure the signal indicator is green, and that the iBurst modem is installed correctly. Wait a few minutes and try logging in again.
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7 .
Error 721: The remote computer did not respond. |
| Answer : |
The login message was prevented from reaching the radius server.
Make sure the signal indicator is green. Wait a few minutes and try again.
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8 .
Error 769: The specified destination is not reachable. |
| Answer : |
The iBurst modem is not communicating properly within the PC.
Make sure the modem is installed correctly. If all seems OK, restart your machine.
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iZZi Packages
General
